FAQ

Do I need to Register / Create a User Account on Manchipustakam.in to order books?

Yes! If you have not already created an account, you will need to create a user account / register during checkout to place orders. In case you already have an account you will need to login before checking out. Registration is fairly simple – all you need is a valid email address and password. You can provide the Billing and Shipping addresses during checkout. The information provided by you is safe with us and will never be shared unlawfully with anyone.

How to place orders on ManchiPustakam.in?

Select the book you like by browsing books on Manchi Pustakam and view book’s details either by clicking on book cover thumbnail or book title. You can have more options and sorting features when you visit the Shop page.

On the book page, you will find “Add to cart” button. Click on it to add it to your online cart or shopping list.

The same can be repeated for other books you are interested to purchase. Once you are done adding your chosen books to the cart, visit the cart by clicking on the ‘View your shopping cart’ icon () on top-right side in the main navigation area and click on the ‘checkout’ button.

You will need to add or verify shipping and billing addresses during checkout. In case you are not already registered or logged in to your account with us, you will be presented with a simple form to login or create a new account here. Follow the next steps outlined here to complete your orders.

How to make payments for the orders?

We accept payments through our Payment Gateway/ Payment Aggregator, which is RazorPay. At RazorPay you have options to pay using UPIs, scanning a QR code or Net Banking.

How do I track an order I have placed?

You can track your orders here. Enter the order number or the email id you used during checkout and you can view the status of your order. The Status ‘Completed’ means that the books have been shipped by India Post via Regd. Parcel.

You will get the India Post Tracking Number to your Registered Mobile Number by SMS.

If you are in an Apartment/ Gated Community inform your Watchman/ Security.

If possible, inform your local postman.

How are orders shipped?

Once your payments are processed, your orders are shipped through India Post by Regd Parcel.

Do you ship internationally?

We ship within India as of now.

How much do you charge for shipping?

We charge standard shipping rates within India as below:

  • For order of upto Rs. 300.00: Rs. 50.00
  • For order of upto Rs. 700.00: Rs. 75.00
  • For order of upto Rs. 1000.00: Rs. 100.00
  • For order of upto Rs. 1500.00: Rs. 125.00
  • For order of upto Rs. 2000.00: Rs. 150.00
  • For order of upto Rs. 2500.00: Rs. 175.00
  • For order of upto Rs. 3000.00: Rs. 200.00
  • For order of upto Rs. 3500.00: Rs. 225.00
  • For order value above Rs. 3501: Shipping is free.
Do I get a discount on the sales?

There is no discount on website sales.

Can I return the books, if I do not like them?

No. However, you can return any book(s) for print error (blank pages, pages missing, etc), which will be replaced.