Privacy Policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Manchi Pustakam in respect of the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Account and Registration Obligations

“Your Information” is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any e-mail feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Website, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. Manchi Pustakam shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided below. If Manchi Pustakam to believe that there is likely to be a breach of security or misuse of the website, we may require you to change your password or we may suspend your account without any liability to Manchipustakam.

Pricing Information

While Manchi Pustakam strives to provide accurate product and pricing information, pricing or typographical errors may occur. With respect to items sold by Manchi Pustakam, we cannot confirm the price of an item until you order. Prices and availability are subject to change without notice. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Manchi Pustakam shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, Manchi Pustakam may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and the Website will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that the Website accepts your order the same shall be debited to your credit card account and duly notified to you by e-mail that the payment has been processed. The payment may be processed prior to the dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.

Electronic Communication

When you visit our website or call us or send emails, you are communicating with us electronically or telephonically. You consent to receive communications from us electronically or telephonically.

We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.


All payments must be received by us prior to shipping accept COD (Cash On delivery) selected by you. We accept payment from Credit card, Debit card and Net banking, ITZ Cash Card, Other Cash Cards.

Shipping and Handling

We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services.

License and Website Access

General: Manchi Pustakam grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Manchi Pustakam.

No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools.

No reproduction: This website or any portion of this website may not be reproduced, duplicated, copies, sold, visited, or otherwise exploited for any commercial purpose without express written consent of Manchi Pustakam.

No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Manchi Pustakam without the express written consent.

Metatags: You may not use any metatags or any other ‘hidden text’ utilizing Manchi Pustakam name or trademarks without the express written consent of Manchi Pustakam. Any unauthorized use terminates the permission or license granted by Manchi Pustakam.

Your Account

Protection of Your Account: As discussed further in the website’s privacy policy, by using this website, you agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and agree to accept responsibility for all activities that occur under your account or password.

Use by Children

If you are under age of 18 years, you may use Manchi Pustakam in only with involvement of a parent or guardian. Manchi Pustakam reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Communications, and other content

Nature of content

Visitors to Manchi Pustakam may post reviews, comments and other content; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injuries to third party or objectionable and does not consist of or contains software virus, political campaigning, commercial solicitation, mass mailing or any form of spam.

False information

You may not use false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Manchi Pustakam reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted contents.

Rights Granted

If you do post content or submit material and unless we indicate otherwise, you grant Manchi Pustakam a non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensed right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, and display such content throughout the world in any media. You grant Manchi Pustakam sites and sub-license the right to use the name that you submit in connection with such content if Manchi Pustakam chooses.

Right Owned

You represent and warrant that you own all the rights or otherwise or control all of the rights to the content that you post; that the content is accurate; that the use of the content to supply does not violate this policy and will not cause injury to any person or entity and that you will indemnify Manchi Pustakam for all claims resulting from the content you supply. Manchi Pustakam has the right but not the obligation to monitor and edit or remove any activity or content. Manchi Pustakam takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk of Loss

All items purchased from Manchi Pustakam are made pursuant to the shipment contract. This means that the risk of loss and title for such item passes on to you upon the products delivery.

Product Description

Manchi Pustakam attempt to be as accurate as possible. However, Manchi Pustakam makes no warranties that the product description and any other content of its site are accurate, complete, reliable, and current or error free. The product offered by Manchi Pustakam itself is not as described and its sole remedy is to return in its unused condition.

Site Policies, Modification, and Severability

Please review our other policies. We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions.

Intellectual Property Rights

Copyright Protection all content included on this site, such as text, graphics, logos, button icons, and audio clips, digital downloads, data compilations and software, is the property of Manchi Pustakam and protected by the Indian Copyright law. The compilation of all the content on this site is the exclusive property if Manchi Pustakam and protected by Indian Copyright law. All software used in this site is the property of Manchi Pustakam and is protected under the Indian Copyright law.

Governing Law and Jurisdiction

These terms and conditions will be construed only in accordance with the laws of India. In respect of all matters/disputes arising out of, in connection with or in relation to these terms and conditions or any other conditions on this website, only the competent Courts at Hyderabad, Telangana shall have jurisdiction, to the exclusion of all other courts.

Disclaimer of warranties and Limitation of Liability


We are Manchi Pustakam, providing services from H.No 12-13-439, Street No:1, Tarnaka, Secunderabad- 500017, Telangana, India.

We appreciate comments and suggestions. Please feel free to Contact Us.

Data Privacy and its protection revolve around mutual TRUST & we consider it as optimum importance. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account with us or provide personal details while going for a purchase of our products.

We maintain full privacy of your personal information shared with us. We never misuse any of your personal information.

User’s information and Privacy

We collect information from you only after you agree to provide it.

We collect, store and process your data so as to ensure that your products are shipped to you hassle-free. Also, the same information may be used for any possible later claims.

We may use that data to process payment for the product and deliver the product to you. We also use that data to inform you when the product is about to be delivered.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

Your actual order details may be stored with us and you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.


The acceptance of cookies is not a requirement for visiting the Site. However we would like to point out that the some functionality on the Site and ordering is only possible with the activation of cookies.

Like many other transactional websites, we use “cookies” to improve your shopping experience and to save you time. Cookies are little tags that we place onto your computer. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. Please note that the cookies we use for our Website or email campaigns do not store personally identifiable information about you or your finances.

Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.

Sharing of data to Third Parties

We may pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyse data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. Please be aware that we are not responsible for the privacy practices of third party to whom we transfer your data in accordance with our Privacy Policy.

Disclaimer of warranties and limitation of liability

Manchi Pustakam makes no warranties of any kind, express or implied, as to the operations of this site or the information, content, products included on this site. The information is published as received from the product manufacturers and distributors. This site is provided on an “as is” and “where is” basis. To the full extent permissible by applicable law, Manchi Pustakam disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Manchi Pustakam will not be liable for any damages of any kind arising from the use of this site or any of the products offered, including but not limited to direct, indirect, incidental, punitive and consequential damages. User agrees and acknowledges that user shall be solely responsible for user’s conduct and that Manchi Pustakam reserves the right to terminate your rights to use the service immediately.

Legal issues

If a transaction is involved in a legal dispute (usually credit card fraud), information might be requested from us. In such cases, we might be required to furnish requisite information. In case this occurs, our policy is to first contact the customer to inform them of our legal obligations. These issues are not common and generally happen in case of credit card frauds. Hence, such information sharing would help in protecting your account and business with us. All disputes will be settled at Hyderabad.

Modification of Terms and conditions of Service

You acknowledge that this Privacy Policy is part of the Terms of Use and you unconditionally agree that using this Website signifies your assent to Manchipustakam’s Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website. Your visit and any dispute over privacy is subject to this policy and our Terms of Use, including limitations on damages. Manchipustakam reserves the right to change the terms of use and this Privacy Policy, at any time. We will post any changes so that you are always aware of our policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

Payments, Refunds & Cancellation


We accept Credit card, Debit card and Net banking, ITZ Cash Card, Other Cash Cards

All payments must be made at time of purchase and are made subject to acceptance by you of the site’s terms and conditions. Fulfilment of the order is subject to stock availability and acceptance of your order, and the company is under no obligation to fulfil your order. You can place your order by website only.

If you experience any ordering difficulties or have any concerns, please email us. Please ensure you leave the correct contact details.

Please talk to us on 9490746614 (11AM to 6PM-Monday to Saturday) or mail at any time on

Refunds & Cancellation

We have set-up easy and hassle free procedures for your convenience and reaching us in case you are not satisfied with the product.

Cancellations will only be accepted if the order has not been shipped from our end.

All refunds will be made within 15 working days, through the same online transfer, from the return of goods in full but excluding any postage or packaging costs.

If you feel you have been incorrectly charged for the products you have ordered, or that your delivery is different to your original order (except where it has been agreed in advance by both the company and the customer) please contact us via e-mail.

The above mentioned refunds & cancellation is subject to the following conditions:

If the product received by you is in damaged or defective condition or if the product delivered is different from what you have ordered, you can return the product in the same condition i.e. in its original packaging along with original tags and with the invoice.

Please do not accept the product if the outer packaging is damaged.

We will deduct the return shipping charges (If sent by our courier partner or you can send it through any of the premium courier service of your choice) and remaining amount will be credited to your account or being adjusted with your next order with us.

Please intimate us via email if you are sending any returns to us.

The refund is subject to the approval after complete examination of the product from our side.